Privacy Policy

Privacy Policy

Last updated: 8 Jan 2026

1. Introduction

Welcome to BrebizCRM (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our CRM platform powered by Perfex CRM.

By using BrebizCRM, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and invoicing details

  • Login credentials (encrypted)

b) Business & CRM Data

  • Client/customer information entered by users

  • Leads, contacts, invoices, estimates, projects, tasks

  • Uploaded files and documents

  • Internal notes and communications

c) Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Log files and access timestamps

3. How We Use Your Information

We use collected data to:

  • Provide and operate BrebizCRM services

  • Manage user accounts and authentication

  • Store and process CRM-related business data

  • Improve system performance and security

  • Communicate service-related updates

  • Comply with legal and regulatory obligations

We do not sell or rent your personal or business data.

4. Data Storage & Security

  • All data is stored securely on our servers.

  • We use encryption, authentication controls, and access restrictions.

  • Only authorized personnel can access system-level data.

  • Users are responsible for maintaining the confidentiality of their login credentials.

While we follow industry-standard security practices, no system is 100% secure.

5. Data Sharing & Third Parties

We may share data only in the following cases:

  • With trusted service providers (hosting, email, backups) strictly for service operation

  • When required by law or legal authorities

  • To protect our rights, property, or safety

Third parties are bound by confidentiality obligations.

6. User Responsibilities

Users are responsible for:

  • Ensuring they have legal rights to store customer data

  • Informing their own clients about data collection

  • Complying with applicable data protection laws (GDPR, local laws, etc.)

BrebizCRM acts as a data processor, while users act as data controllers for their CRM data.

7. Cookies & Tracking

We may use cookies or similar technologies to:

  • Maintain login sessions

  • Improve user experience

  • Analyze system usage

You can disable cookies in your browser, but some features may not work properly.

8. Data Retention

  • Data is retained as long as your account is active.

  • Upon account termination, data may be permanently deleted after a reasonable retention period unless legally required to retain it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data export

You can exercise these rights by contacting us.

10. Third-Party Links

BrebizCRM may contain links to third-party services.
We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

12. Contact Information

If you have any questions about this Privacy Policy or data practices, contact us at:

BrebizCRM
📧 Email: info@brebizcrm.com
🌐 Website: https://brebizcrm.com/